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DJI Care Enterprise Basic (DJI Matrice 3D)
DJI Care Enterprise Basic is a virtual product (license key).
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, two replacements are offered, each at a small additional fee. DJI reserves the right to request the return of these components; otherwise, your DJI Care Enterprise service request may be rejected.
The damaged equipment must always be sent to the manufacturer for replacement as per the Care Enterprise Basic.
The 12-month service period takes effect at 00:00 on the start date and expires at 24:00 on the expiration date, as specified in the service contract.
The Worry-Free Basic Combo provides up to two affordable replacements. After paying the corresponding replacement fee, you can have your damaged product replaced with one that functions well*.
*Replacement products are new or equivalent to new in terms of performance and reliability.
Specific References