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DJI Care Enterprise Basic (M350 RTK) EU
DJI Care Enterprise Basic is a virtual product (license key).
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, two replacements are offered, each with a small additional fee. DJI reserves the right to request the return of these components; otherwise, your DJI Care Enterprise service request may be rejected.
The damaged equipment must always be sent to the manufacturer for replacement according to Care Enterprise Basic.
The 12-month service period begins at 00:00 on the start date and expires at 24:00 on the expiration date, as specified in the service contract.
The Worry-Free Basic Combo provides up to two affordable replacements. After paying the corresponding replacement fee, you can have your damaged product replaced with one that functions properly*.
Covered components: aircraft, propellers, upward gimbal connector, downward gimbal connector, dual gimbal connector, remote control, and intelligent battery station.
*Replacement products are new or equivalent to new in terms of performance and reliability. For each replacement, you will need to pay $749 / £659 / 699€ / AUD $999.
Specific References